Coronavirus information

Coronavirus in Australia:

The effects of Covid-19

The World Health Organization has announced that COVID-19 is a pandemic. Find out how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms.

Our service will remain open for the Full duration of this pandemic to provide services for Australian Home Owners who need to sell their property.

To ensure safety during your buyer or tenant inspections, please be sure to adhere to all updated government social distancing guidelines. Please note that as of the 28th of March 2020' Open Homes and mass gatherings are currently not allowed. Please keep your buyer inspections to a maximum of 2 people. (Until further notice is given)

Why is social distancing important?

Please watch the video below to educate yourself and others on how innocently the virus can spread from person to person. Social distancing will help greatly in reducing the number of infections by minimising the amount of human to human contact. Please keep this in mind when dealing with buyers and tenants.

How can I minimise contact with buyers while selling my property?

The best thing to do when you speak to a buyer prior to making an inspection time is to ask them a few simple questions:

Have they travelled back from overseas in the past 2 weeks?
Have they been sick with a cold or flue-like symptoms this month?
Have they been in contact with anyone who has contracted coronavirus?

Also, asking the buyer or tenants to remove their shoes before entering your home also helps reduce the risk of any contamination.

Having hand sanitiser at the door and asking them to politely wash their hands prior to entering is also advised. Also politely asking the buyer too minimise touching any surfaces or cupboards will also reduce the chances of any contamination.

Basic protective measures against the new coronavirus

Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:

Best ways to avoid contracting Coronavirus (Covid-19)

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain social distancing

Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.

Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid touching eyes, nose and mouth

Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.